The Grange Practice

Written by a patient

The receptionist, a man, don't know his name but he was so rude on the phone it's put me off from ringing if I'm going to get that kind of response when I get a answer I'm not going to want to do so. Every time I ring I never can get an appointment even if I say it's important and majority of the time it's important otherwise I wouldn't call. I have also called them in the past for appointments for my little girl and it's definitely important when I call about a 7 month old baby and can't get appointments it's ridiculous !!!

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Written by a patient

I have been very impressed by the kind and caring attitude of both medical staff and reception staff. On contacting surgery twice recently I feel that Iwas listened to by empathetic reception staff who was able to help accomodate my needs by arranging telephone consultations for me. This has been particulary helpful method of consultation for me. Each telephone call from two different doctors were informative and helpful. I feel that overall I was given a high standard of care and feel supported. Thank you

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The doctor is extremely thorough. Knows my many medical conditions and checks how well they are controlled at least monthly. Receptionist cheerful and helpful. Prescription staff member fantastic. Couldn't ask for a better level of outstanding care.

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Dr seems very caring and was honest. Pleased with how I was dealt with.

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I could not ask for a better Dr. He was precise and asked questions. He shows empathy and caring.

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